Terms and Conditions
All prices are in Canadian CAD dollars.
You must be at least 18 years old to buy or use any electronic cigarette product – or of majority age in your Province.
Vapetrunk Company Inc. reserves the right to ask for identification before we process any order or prior to delivery by Canada Post should we feel it necessary.
All products found on this site are not smoking cessation devices and have not been tested as such. Use at your own risk.
Vapetrunk Company Inc. refers to any and all parties with any interest or involvement with Vapetrunk Company Inc., https://vapetrunkcompany.com/ or the business or business operations as on this website.
The Customer refers to anyone who makes a purchase through https://vapetrunkcompany.com/
In no way do we advise by statement, implication, or promotion, the purchase or use of any product or combination thereof in a manner that would constitute functionality or efficacy as a medical device, nicotine replacement therapy, or smoking cessation product. Products are for recreational use only.
Our products are not to be used by women who are pregnant or breast feeding, children, or people who are at risk of heart disease, high blood pressure, diabetes or people taking medicine for depression or asthma.
We make no claims and make no statement as to the health benefits or the potential effects of any of the products we carry. We recommend you consult with a physician about the product and your health before purchasing or using any products offered.
Vapetrunk Company Inc. provides e-liquid is made with 100% USP Grade Propylene Glycol and Vegetable Glycerin. All our flavours are North American made and 100% Food Grade. If you are sensitive to or have an allergy to these ingredients please consult with your doctor before using.
Keep all products out of the reach of children and pets.
Vapetrunk Company Inc. neither states nor implies any intended use of any product.
Use of any product in any manner is your consent that you will not hold Vapetrunk Company Inc., or any employee, owner, investor or anyone associated with the company liable for any results of using the product as intended or otherwise. The user assumes full responsibility of any result directly or indirectly from the product(s).
Clean all surfaces that have come into contact with the e-liquid with a soap and water solution.
Do not ingest the e-liquid in any amount. If ingested, call Poison Control and seek medical attention immediately.
If the e-liquid comes into contact with any body part, immediately flush with water, call Poison Control and seek medical attention.
The products provided by Vapetrunk Company Inc.are not intended to diagnose, treat, cure or prevent any disease nor are they being promoted as a smoking cessation device. By purchasing these products, you agree to use products at your own risk. Under no circumstances will Vapetrunk Company Inc. be held responsible or liable, directly or indirectly, for any loss or damage that is caused or alleged to have been caused in connection with use of, or reliance on any product on this site.
Warranty Policy / Returns
We do not warranty the following items:
- Atomizers/Replacement Coils that have been used
- Anything of a consumable/disposable nature
- Gift Cards/Certificates
Items such as: atomizers, tanks, and coils are available for warranty services if the item is DOA (dead on arrival), or if they are defective or damaged. Items must be unopened and in their original packaging to qualify. We will replace the items for you free of charge if they do not work out of the box, but may require you to send them back to us with proof of purchase and items to be in in their original packaging to determine the root cause of the problem.
Items may not qualify for warranty services if:
- Accidental Damage has occurred ie: liquid leaking into device, item has been dropped etc.
- Damage has been caused by using our products with other products not purchased from Vapetrunk Company Inc.
- Regular wear and tear
- Damage caused by attempting to fix/service device
- Items have been modified outside of the original manufacturers specifications
- Battery failure has occurred as a result of negligence
- Short circuit has occurred due to improperly maintained charger or device
To return your product, you should mail your product to: 7-3130 Saint Johns Street, Port Moody, BC, V3H 5E3, Canada.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. In certain scenarios, we may not need you to send the item back to us, in which case the cost of shipping the replacement item will be split 50/50 between both parties.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Please do not send your purchase back to the manufacturer.
Any person or entity to receive product from this site must agree to this statement in its entirety. Placing an order through this site signifies your acceptance of the terms of this notice. Any and all products offered by us are for the personal, recreational use of the customer only. The customer agrees not to lend, resell, give, donate or otherwise allow any third party to use or, in any form come in contact with any product or item, or residue from any product or item purchased or acquired on or from this site. Failure to do so is in violation of this agreement and as such resolves Vapetrunk Company Inc. of any and all liability from any party. Use all products at your own risk.
Copyright and Trademark Notice by Vapetrunk Company Inc.
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Vapetrunk Company Inc., Copyright © 2018, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
You may safely place your order online using Interac email money transfer, Mastercard and Visa.
Links by Vapetrunk Company Inc.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we are not responsible for the operation of or content located on or through any such site.
Money Orders, Cashier’s Checks, Company Checks & Personal Checks by Vapetrunk Company Inc.
We do not accept money orders, cashier's cheques, personal cheques or company cheques.
Multiple Product Orders by Vapetrunk Company Inc.
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
Order Acceptance Policy by Vapetrunk Company Inc.
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for non-payment or suspected under-age ordering.
Other Conditions by Vapetrunk Company Inc.
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Vapetrunk Company Inc. signs them or not. We reserve the right to make changes to this site and these conditions at any time.
Out-of-Stock Products by Vapetrunk Company Inc.
You cannot order an item if it is out of stock on the site.
Privacy by Vapetrunk Company Inc.
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders, and to personalize your shopping experience.
In the event we require further proof of age your photo identification and other documents will be kept private and secure.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to our site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
We use “cookies” to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
Privacy on Other Web Sites by Vapetrunk Company Inc.
Shipping Policy by Vapetrunk Company Inc.
In order to meet the age verification requirements of our industry, Vapetrunk Company Inc. ships all products via Canada Post Age Verification. This is done to prevent the purchase of our products by underage individuals.
We ship through Canada Post.
$10.00-$30.00 via Canada Post Expedited
A tracking number and ESTIMATED date of delivery will be provided to you by Canada Post. Please do not contact us looking for your package until AFTER your package is late.
Once your package shows as ‘Delivered’, we are no longer responsible for the package or its contents. If you did not receive your package and the Canada Post site shows as ‘Delivered’, please contact your nearest postal outlet and request an investigation as to its location.
Taxes by Vapetrunk Company Inc.
Our Store will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Canada.
Typographical Errors by Vapetrunk Company Inc.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, our Store shall have the right to refuse or cancel any orders placed for a product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed. If you have already paid for the purchase and your order is canceled, we shall immediately issue a credit to you (via Interac email money transfer) in the amount of the incorrect price.